Benefit confusion doesn’t start in the system. It starts before employees enroll—when information is scattered, rules are unclear, and employees are left guessing.
Grace Navigation Benefit Resource Centers give employees one clear, trusted place to understand their benefits—so they arrive at enrollment prepared, confident, and accurate.
No obligation. Clear next steps. No pressure.
Even well-built enrollment systems struggle when employees arrive unsure of:
That uncertainty leads to:
In many organizations, 30–40% of enrollment-related HR work is driven by clarification—not new issues.
Benefit Resource Centers create clarity upstream, before selections are submitted—so enrollment runs cleaner downstream.
A Benefit Resource Center is a branded, web-based hub that prepares employees before they make benefit decisions.
It organizes benefit information in plain language and guides employees through:
Life-event education
Think of it as the front door to enrollment accuracy.
Resource Centers create clarity upstream—before selections are submitted.
Clear guidance leads to cleaner data.
Employees don’t need to decode benefits or chase information.
The result: confident decisions and fewer mistakes.
When employees are prepared before enrollment:
Enrollment periods run more smoothly
Clarity before enrollment reduces downstream cleanup.
Each Resource Center is custom-built to support your enrollment strategy and may include:
Direct links to Employee Navigator and carriers
Plain-language FAQs designed to prevent common errors
Onboarding or event-specific sections
No templates. No shortcuts. Built to fit your plans and process.
Resource Centers deliver value all year—not just during OE.
Ongoing benefits education
This isn’t a one-time project. It’s a living communication layer that protects enrollment accuracy year-round.
Grace Navigation specializes in benefit enrollment execution.
We understand how unclear communication turns into enrollment errors—and how to stop those issues before they reach the system. Resource Centers are one of the ways we help employers create: