Employee Navigator (EN) is powerful—but without the right structure, small issues turn into enrollment errors, manual work, and ongoing rework for HR and brokers.
Grace Navigation helps brokers and employer groups build accurate, efficient, and sustainable Employee Navigator systems. Whether you need a full platform build, renewal configuration, integrations, training, or targeted cleanup, we provide the expertise and steady direction to ensure your Employee Navigator environment works the way it should—cleanly, clearly, and confidently.
No obligation. Clear next steps. No pressure.
Not sure what you need? Start with an overview call.
In many organizations, 30–40% of benefits-related work stems from system setup or data flow issues, not plan design.
Grace Navigation bridges the gap between platform capability and real-world HR execution—so Employee Navigator supports your team instead of slowing it down.
A clean, accurate build is the foundation of everything.
We design and configure your Employee Navigator environment from the ground up, aligning plan structures, rates, classes, eligibility rules, workflows, and employee-facing experiences with your benefits strategy.
When systems are built correctly from day one, organizations avoid the rework and confusion that often surface during enrollment and renewals.
Employee Navigator works best when information flows where it needs to go—accurately and automatically.
We coordinate carrier data exchange (EDI) and payroll integrations to reduce manual entry and improve reliability, helping prevent discrepancies that can consume significant HR time.
Clear data flow reduces errors, follow-ups, and escalation—especially during high-volume periods.
Technology alone doesn’t create confidence—understanding does.
We provide customized training for HR administrators and broker teams so they can manage Employee Navigator strategically, not just technically.
Teams that understand how the system works are better equipped to troubleshoot issues, manage renewals, and support employees with confidence.
Our process prioritizes validation, testing, and review at every stage.
Any inconsistencies are flagged for HR or broker review before finalization—nothing is launched or shared without approval. This protects accuracy, reduces risk, and ensures teams trust what the system delivers.
Suitable for organizations of many sizes—from growing teams to complex, multi-plan environments.
Note: Ongoing discrepancy monitoring is not included.
Delivered virtually (1:1 or group).
Including rule structure, eligibility logic, reporting setup, and testing.
If it affects Employee Navigator, we can help.
We assess your current setup, goals, and priorities. Most organizations complete this phase with minimal HR or broker time—we guide structure, validation, and cleanup.
We manage setup, adjustments, and third-party coordination.
All configurations are tested and reviewed for accuracy.
We support go-live and ensure your team feels confident moving forward.
Nothing is finalized or launched without review and approval.
Grace Navigation provides expert support for Employee Navigator system builds, renewals, integrations, training, and optimization—ensuring the platform is configured accurately, efficiently, and sustainably.
No. Grace Navigation does not replace Employee Navigator or its support.
We work within the platform—configuring, validating, and optimizing your system so it functions correctly and is easier for HR and brokers to manage.
Our services are commonly used by:
If Employee Navigator feels harder than it should, support is likely needed.
Yes.
We frequently help clean up, restructure, or optimize existing Employee Navigator environments—including eligibility rules, rates, workflows, integrations, and reporting.
Nothing is changed without review and approval.
Minimal.
Grace Navigation guides structure, setup, coordination, and testing. HR and broker teams review and approve—without being responsible for building everything themselves.
Yes.
We coordinate carrier data exchange and payroll integrations, working directly with carriers, payroll vendors, and Employee Navigator support to reduce manual work and data errors.
Yes—when Employee Navigator is configured correctly and supported with clear workflows, organizations see fewer enrollment corrections, eligibility issues, and post-enrollment follow-ups.
Accuracy upstream prevents rework downstream.
No.
While renewals are a common entry point, Employee Navigator support improves accuracy and efficiency year-round—supporting new hires, life events, reporting, and ongoing system management.
How do we get started?
The first step is a short system assessment to understand your current setup, goals, and priorities.
👉 Request an EN System Assessment
No obligation. Clear next steps. No pressure.
You already use Employee Navigator. Grace Navigation ensures it’s built, configured, and supported the right way. Let’s create a smoother, more strategic benefits administration experience.
No obligation. Clear next steps. No pressure.
Not sure what you need? Start with an overview call.