Benefit confusion doesn’t start in the system. It starts before employees enroll—when information is scattered, rules are unclear, and employees are left guessing.
Grace Navigation Benefit Resource Centers give employees one clear, trusted place to understand their benefits—so they arrive at enrollment prepared, confident, and accurate.
No obligation. Clear next steps. No pressure.
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In many organizations, 30–40% of enrollment-related HR work is driven by clarification—not new issues.
Benefit Resource Centers create clarity upstream, before selections are submitted—so enrollment runs cleaner downstream.
We specialize exclusively in benefits communication—combining enrollment strategy, employee-first clarity, and system alignment.
Resource Centers prepare employees before they log into Employee Navigator.
When employees understand what applies to them, data quality improves without additional enforcement.
Employees don’t need to decode benefits or chase information.
The result is confident decisions and fewer mistakes.
Clear communication before enrollment reduces downstream cleanup and stress during critical windows.
Every Resource Center is reviewed and approved by HR before launch.
Content is structured to support—not contradict—your enrollment system, rules, and timelines. Nothing is published without validation, so employees receive guidance HR can stand behind.
Suitable for organizations of many sizes—from growing teams to complex, multi-plan environments.
Clarity replaces guesswork—before errors occur.
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Prepared employees make better decisions—and need less correction.
Each Resource Center is custom-built to support your enrollment strategy and may include:
Direct links to Employee Navigator and carriers
Plain-language FAQs designed to prevent common errors
Onboarding or event-specific sections
Resource Centers deliver value all year—not just during OE.
Ongoing benefits education
This isn’t a one-time project. It’s a living communication layer that protects enrollment accuracy year-round.
We review your benefits, enrollment process, and goals.
Most organizations complete this phase with minimal HR time—we structure, organize, and guide the process.
Your Resource Center is customized to your workforce and brand.
HR reviews all content before launch.
Your Resource Center goes live and supports enrollment year-round.
A Benefit Resource Center is a branded, web-based hub that organizes benefits information, rules, timelines, and guidance in one trusted place—so employees understand their options before they make enrollment decisions.
No. Resource Centers don’t replace Employee Navigator—they support it.
They prepare employees before they enter the system, reducing confusion, incorrect elections, and follow-up corrections after selections are submitted.
Resource Centers are especially effective:
They provide value year-round, not just during OE.
By clarifying plan details, rules, and next steps before employees enroll.
When employees understand what applies to them and when action is required, elections are cleaner and life-event changes are more accurate—reducing downstream cleanup
Each Resource Center is custom-built, but commonly includes:
Optional enhancements can include videos, tools, and AI-powered guidance.
Most organizations complete the process with minimal HR time.
Grace Navigation structures the content, organizes information, and guides the build—HR reviews and approves before launch.
Yes—because it’s designed around how employees look for information.
Resource Centers provide one clear, trusted link employees can return to anytime, reducing the need to search across emails, PDFs, and portals
Absolutely.
Every Resource Center is branded to your organization and built specifically around your benefit plans, rules, and enrollment process. No templates. No one-size-fits-all layouts.
Yes.
All content is reviewed and approved by HR before launch, ensuring employees receive consistent, HR-approved guidance aligned with your enrollment system and policies.
The first step is a short discovery conversation to understand your enrollment goals, workforce needs, and timing.
If benefit confusion is creating extra work for your team, a Grace Navigation Benefit Resource Center helps employees get clear before they enroll. You already have the benefits. A Resource Center makes them understandable.
No obligation. Clear next steps. No pressure.