d57a5b22-bb24-43f1-b17e-a1e0922d5fd0

Grace Navigation Services

Expert Guidance. Clean Builds. Confident Teams.

Grace Navigation helps brokers and employer groups create accurate, efficient, and sustainable Employee Navigator systems. Whether you need a full platform build, renewal configuration, module setup, training, or integration support, we provide the expertise and steady direction to ensure your Employee Navigator environment works the way it should—cleanly, clearly, and confidently.

Employee Navigator Company Builds & Configuration

A clean, accurate build is the foundation of everything.

We design and configure your Employee Navigator environment from the ground up, aligning plan structures, rates, classes, eligibility rules, workflows, and employee-facing experiences with your benefits strategy.

What’s included:

  • Full EN system setup
  • Custom plan and rate configuration
  • Classes & eligibility rules
  • Evidence of Insurability workflows
  • Employee experience optimization
  • Testing, validation & launch support

 

Ideal for:
Brokers building for clients, employers transitioning to EN, or organizations needing accuracy and organization from day one.

Carrier Data Exchange (EDI) Setup & Coordination

Ensure information flows where it needs to go—accurately and automatically.

We initiate and coordinate carrier data exchange connections, reducing manual work and improving data accuracy.

What’s included:

  • Carrier feed initiation
  • Collaboration with carriers & EN support
  • Testing & validation
  • Feed activation & launch

 

Note: Ongoing discrepancy monitoring is not included.

Payroll Integration Setup

Cleaner data. Less manual entry. More efficiency.

We assist in setting up payroll integration between Employee Navigator and your payroll vendor, guiding HR teams through every required step.

Support includes:

  • Payroll system readiness & settings
  • Coordination with payroll vendors
  • Integration initiation
  • Testing support

Renewal & Open Enrollment Configuration

A smooth, organized renewal season begins with a clean EN setup.

We prepare your Employee Navigator environment for renewal by updating plans, rates, eligibility, workflows, and communications.

Services include:

  • Renewal plan configuration
  • OE window setup
  • Testing & validation
  • Employee experience review
  • Post-renewal cleanup

HR Admin & Broker Team Training

Practical skills that build long-term confidence.

We provide customized training that helps HR and broker teams master the system—not just technically, but strategically.

Training topics include:

  • Navigation and best practices
  • Eligibility management
  • Enrollment workflows
  • Plan setup & configuration fundamentals
  • EDI & payroll integration basics
  • Reporting & data validation
  • Troubleshooting techniques

 

Delivered virtually (1:1 or group).

Solo EN User Coaching

One-on-one support for administrators managing Employee Navigator on their own.

We assist with:

  • System questions
  • Process troubleshooting
  • Configuration guidance
  • Workflow improvements
  • Confidence-building techniques

Task, PTO & ACA Module Setup

Essential modules configured for compliance and clarity.

We configure Employee Navigator’s:

  • Task module
  • Paid Time Off (PTO)
  • ACA module

 

Including:

  • Rule structure
  • Eligibility logic
  • Reporting setup
  • Testing & validation

Special Projects

Every organization is different. Your needs may be too.

We support one-off projects related to:

  • System cleanup
  • Data audits
  • Workflow redesign
  • Post-implementation optimization
  • New feature adoption

 

If it affects Employee Navigator, we can help.

Ready to Navigate Employee Navigator with Confidence?

Let’s build a smoother, more strategic benefits administration experience together.